Email & Chat Support Outsourcing Services | Employ Remote

Every customer support inquiry is an opportunity to manifest your credibility in the online business landscape. One single instance of poor customer service may not encourage your customers to ditch your brand but it’ll also not convey the right message about your brand. Better to avoid making a habit of offering poor customer support.

Offering prompt and high-end email and chat support to your customers can improve customer satisfaction. There are many types of email and chat support including prompt and personalized emails to customers, track of customer conversations and requests, technical support, follow-up calling support and many more.

Our customer support agents are well-trained and experienced enough to deliver exceptional email and chat support acting as a long-distance technical support partner.

Package of our Outsourced Email and Chat Support

Our bouquet of outsourced email and chat support compile a handful of required customer support for your business:

• Prompt and Personalized Emails for Customers

Fast and personalized emails to your customers help you maintain a decent clientele for your business for years.

• Appointment Setting Services

We ensure that the appointments set are qualified lead, before squeezing out your valuable time from your schedules.

• Track of Customer Conversation and Request

Keeping a log of your valued customers’ conversation and inquires will keep you updated and aware about your customers’ preferences.

• Technical Support

Out tech support solution offer product information and other technical help to your customers anytime anywhere.

• Follow-up Calling Services

Our follow-up service not only helps you get the best feedback but it also triggers your up-sale and cross-sale.